Have questions about integrations, pricing, or support? Our team is ready to help you succeed with UniPay.
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sales@unipay.africaFor API issues, integration help, and technical questions
support@unipay.africaResponse time: < 2 hours
For critical production issues requiring immediate attention
We'll get back to you within 2 hours during business hours
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Quick answers to common questions
We respond to all inquiries within 2 hours during business hours (9 AM - 6 PM EAT, Monday-Friday). Enterprise customers receive 24/7 priority support.
Phone support is available for enterprise customers. For all other plans, we offer email, chat, and comprehensive documentation with detailed examples.
Yes! Our technical team provides integration support for all customers. We offer code reviews, debugging assistance, and best practice recommendations.
Include transaction IDs, error messages, API endpoint URLs, and relevant code snippets. This helps us diagnose and resolve issues faster.
Yes! Join our Discord community with 2000+ developers sharing integration tips, code samples, and helping each other solve challenges.
Absolutely! We love hearing feature requests from our customers. Submit your ideas through our GitHub repository or contact our product team directly.
